App / Live
fi222 collects and uses your information only to run your wallet, process bKash and Bank Transfer transactions, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is bKash or Bank Transfer. We also record transaction data each time you move funds: deposit amounts, wallet references, timestamps, and confirmation statuses. This information is necessary to process your payments, maintain your account ledger, and respond to any support queries you raise. Beyond account and transaction data, we collect technical information from your device and browser session — IP address, device type, and session identifiers — to protect your account from unauthorised access and to keep the platform running correctly on mobile and desktop. We do not sell your personal data to third parties. We share it only where required to process your bKash or Bank Transfer payment, comply with applicable law, or respond to a verified legal request. Whether this policy applies to you in full depends on your local law and the eligible regions we serve.
bKash payment context
Bank Transfer records
Registration and session details
Session and device identifiers
This policy covers the data we process when you use fi222 directly — your account, your transactions, and your interactions with our support team. It does not extend to third-party services you reach through links on our site, and it does not govern how payment processors handle data on their own systems.
Covers all data collected when you register, log in, or update your account details on fi222, including identity fields and contact information you provide directly.
Covers bKash and Bank Transfer records created when you deposit or withdraw — amounts, references, timestamps, and status updates stored in your account ledger.
Covers session and behavioural data collected while you browse the lobby, load games, or interact with any page on fi222, used only for platform operation.
Does not cover data processed by bKash, your bank, game studios, or any external service you reach from our site. Their own privacy terms apply once you leave fi222.
You have real choices over the data we hold. You can ask us to show you what personal information is linked to your account — including your registration details and transaction history. If something is wrong, you can ask us to correct it. If you want to close your account and have your data removed, you can request that too, subject to any retention we are required to keep under applicable law. The clearest path to any of these actions is through our support contact. Raise your request in writing, tell us your registered account identifier, and describe what you need. We will confirm receipt and work through the request with you. Response times depend on the nature of the request and applicable legal requirements — we do not promise a fixed window, but we do not ignore written requests.
Ask us to provide a copy of the personal data and transaction records we hold against your account. Include your registered contact detail so we can verify the request.
If your name, contact information, or payment details are recorded incorrectly, contact support with the correct information and we will update it after verification.
Not sure what we hold or why? Send a written question through our support route. We will explain what data is linked to your account and the reason we process it.
You may request that your account and associated personal data be removed. We will action this subject to any retention obligations under applicable law in your region.
If you have a question about this policy, want to exercise a data right, or need to report a concern, use the contact routes published on fi222. We do not handle data requests through social channels or unverified messages.
Open the support section on fi222 and submit your privacy request in writing. Include your account identifier so we can locate your records.
For questions tied to your transaction records or account data specifically, use the account help route available after you log in to your fi222 account.
For formal data access, correction, or removal requests, a written submission through our published contact route is the required path. Verbal requests cannot be actioned.
We apply access controls and encryption to the data stored in your account, including your payment references and session records. Only staff with a direct operational need can access personal account data, and that access is logged.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions on your device.
Your account is protected by login credentials you control. We do not store your bKash PIN or bank login details. Payment references are recorded only as confirmation identifiers in your transaction ledger.
We keep your account and transaction data for as long as your account is active and for any period required by applicable law after closure. When retention is no longer required, data is deleted or anonymised.
When this policy changes in a material way, we will post the updated version on fi222. Continued use of your account after a posted update means you have seen the revised terms.
Answers to the questions we hear most often about how fi222 handles your data, your rights, and how to get in touch.
We collect the details you enter during registration — name, contact information, and the payment method you connect. Once your account is active, we also record transaction data each time you use bKash or Bank Transfer, including amounts, references, and timestamps.
Yes. Submit a written request through our support route with your registered account identifier. We will provide the transaction and account data we hold against your profile, subject to any legal restrictions that apply in your region.
We share data only where it is necessary to process your bKash or Bank Transfer payment, or where we are required to by applicable law. We do not sell personal data. Third-party payment processors handle your payment under their own privacy terms.
Contact our support team in writing, tell us what is incorrect, and provide the right information. We will verify your identity against the account and update the record. Use the account help route available after you log in for the fastest path.
Access to fi222 and the application of this policy depend on your local law and the eligible regions we serve. If you are unsure whether this policy covers your use, check the terms published on fi222 or contact support with your question.
Send a written removal request through the support contact route on fi222, including your account identifier. We will process the request subject to any retention period required by applicable law, then confirm when the data has been removed or anonymised.