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These terms set out the rules between you and fi222 for every account action — from your first bKash deposit to checking your transaction records. Access to fi222 and its services depends on your local law and eligible regions; read these terms before you start.
When you open an account with fi222, you agree to these terms in full. They cover every action you take on the platform — logging in, moving funds through bKash or Bank Transfer, browsing the lobby, and contacting support. We may update these terms when our services change or when applicable rules require it; we will notify you through your registered account before any material change takes effect. Continued use of your account after a notified update means you accept the revised terms. If any part of these terms conflicts with the law in your region, that part does not apply to you, but the rest remains in force. These terms do not override your statutory rights under Bangladesh law where those rights apply. We do not accept accounts from regions where access to online gaming services is prohibited by local law. If you are unsure whether access is permitted where you are, check your local regulations before proceeding. Questions about how these terms apply to your account can be sent to our support team through the contact routes listed on this page.
These terms govern how you open, use, and close your fi222 account. This includes login credentials, account verification steps, and any suspension or closure we carry out under this policy. Access depends on your local law and eligible regions.
All fund movements — deposits via bKash or Bank Transfer and any withdrawals back to your account wallet — fall under these terms. Transaction records are available in your account history at any time for your review.
The games, lobby pages, and promotional notices on fi222 are covered by these terms. Content is provided for account holders in eligible regions only; availability of specific titles or features may vary depending on where you access the site.
Payment processors, game studios such as and , and any external links are operated independently. fi222 is not responsible for the terms, policies, or conduct of those third parties once you leave our platform.
You have clear, practical options under these terms. Your transaction history is always available inside your signed-in account — open the account section and select the transaction records tab to see every deposit and withdrawal logged against your wallet. If any account detail is incorrect, you can update it directly from your profile page; for changes that require verification, follow the steps shown there. If you believe a transaction has been recorded incorrectly, raise it with our support team and we will review the record against our logs. You can also request a copy of the account data we hold, or ask us to close your account, by contacting support through the routes below. We aim to acknowledge every account query promptly, though response times depend on volume.
Your full deposit and withdrawal history is visible in the account section after you log in. Each entry shows the method used — bKash or Bank Transfer — the amount, and the status at the time of processing.
Update your name, contact information, or payment details from the profile page in your account. Steps that require identity verification will show the required fields inline; follow those instructions to complete the change.
If a transaction or account action does not match what you expected, contact support with your account reference and the relevant date. We will check the record and respond through your registered contact.
To close your account, contact support directly. We will confirm the request, process any remaining balance to your verified payment method, and deactivate the account once the steps are complete.
Open the chat widget from any page while logged in to reach our support team. Use this route for account queries, transaction questions, or any concern about how these terms apply to your situation.
Send a written query to the support address listed in your account dashboard. Email is the right route for formal requests — account data, closure requests, or a written record of a policy question.
The Help Centre in your account area covers common questions about account access, payment steps, and policy points. Check there first; if your question is not answered, use chat or email to reach the team directly.
We hold only the information needed to operate your account — login credentials, verified payment details, and transaction records. You can request a summary of what we hold by contacting support through your registered email address.
fi222 uses cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how account pages load and function.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately through the live chat route.
When we update these terms, we notify you through your registered account before the change takes effect. The current version is always available on this page. Continuing to use your account after the notified date means you accept the updated terms.
Answers to the questions we hear most about how these terms work for your fi222 account.
These terms apply to anyone who opens and uses a fi222 account. Access depends on your local law and eligible regions. If online gaming services are not permitted where you are, these terms do not authorise you to use the platform.
Log in to your account and open the transaction records section. Every deposit and withdrawal — including those made via bKash or Bank Transfer — is listed there with the date, method, amount, and processing status.
Yes. Go to the profile page inside your account to update contact information or payment details. Changes that require identity verification will show the required steps inline. Follow those fields to complete the update.
We notify you through your registered account before any material change takes effect. The updated terms are published on this page. If you continue using your account after the notified date, that counts as acceptance of the revised version.
Contact our support team by email using the address in your account dashboard. State your request clearly — data copy or account closure — and include your account reference. We will process the request and confirm the outcome through your registered contact.
Contact support through live chat or email with your account reference and the date of the transaction in question. We will check the record against our logs and respond with the outcome. Keep the chat or email thread open until the matter is resolved.